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UniCare Customer FAQ

Top Answers & How-to Guides

How do I Contact UniCare Customer Service?

The question we are asked most often is about how to talk to UniCare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any additional wellness programs or benefits?

UniCare provides a range of wellness initiatives aimed at encouraging healthy lifestyles and preventative care, such as health...

Does UniCare have a mobile app for managing my account?

UniCare offers a mobile app that enables members to manage their accounts efficiently. Users can check benefits, claims status,...
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Recent UniCare Customer Questions

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Claims and Disputes

How can I check the status of my claim?

Customers can check their claim status with UniCare by visiting the official website, where they can securely log in to view...
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What if I have a complaint or need to dispute a claim?

When a member has a complaint or wants to dispute a claim with UniCare, they should first review the claim details thoroughly....
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What should I do if I have a complaint or need to dispute a claim?

To address a complaint or dispute a claim with UniCare, first gather all necessary details like claim numbers and relevant...
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What is the claims process for UniCare?

The claims process for UniCare involves obtaining necessary medical services and documentation, gathering relevant claim...
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Prescription and Healthcare Management

How do I request a prescription refill?

To request a prescription refill with UniCare, members usually do so via their pharmacy, by calling or using online services....
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What should I do if I need to see a specialist with UniCare?

To see a specialist with a UniCare health plan, first consult a primary care physician to assess your need for a referral. If...
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Insurance Services and Benefits

What services does UniCare provide?

UniCare provides various health insurance plans covering medical, dental, vision, and prescription drugs, tailored to different...
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What are the benefits of choosing UniCare?

UniCare offers numerous benefits, including diverse health plans like Medicaid and Marketplace options, which enhance...
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What types of health insurance plans does UniCare offer?

UniCare provides various health insurance options, including plans for individuals and families, Medicaid and Medicare,...
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Does UniCare cover preventive services?

UniCare usually includes a variety of preventive services in their coverage, such as routine check-ups, vaccinations, and...
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Coverage and Accessibility

Can I use my UniCare insurance out of state?

UniCare insurance coverage while out of state varies by plan type. Many plans cover emergencies but may have restrictions for...
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Are dental and vision services covered by UniCare?

Dental and vision services coverage under UniCare depends on the specific health plan. Some plans may include these benefits,...
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Account Management

Are there any additional wellness programs or benefits?

UniCare provides a range of wellness initiatives aimed at encouraging healthy lifestyles and preventative care, such as health...
Read more

Does UniCare have a mobile app for managing my account?

UniCare offers a mobile app that enables members to manage their accounts efficiently. Users can check benefits, claims status,...
Read more

How can I obtain my UniCare insurance card?

UniCare insurance cards can usually be accessed through an online account or mobile app for digital copies. If those options do...
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