© GetHuman Inc.

Ultimate Ears Customer FAQ

Top Answers & How-to Guides

What is Ultimate Ears's Phone Number?

The question we are asked most often is about how to talk to Ultimate Ears customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Ultimate Ears customer service, get an answer now.
Contact Ultimate Ears customer service

Recent Ultimate Ears Customer Questions

Help me with my Ultimate Ears customer service issue

Usage and Connection

How do I connect my Ultimate Ears speaker to my device?

To connect an Ultimate Ears speaker via Bluetooth, first ensure it's charged and powered on. Enable Bluetooth on your device...
Read more

Can I use multiple Ultimate Ears speakers together?

Yes, multiple Ultimate Ears speakers can be used together via the "PartyUp" feature, enabling up to 150 compatible speakers to...
Read more

How do I reset my Ultimate Ears speaker?

To reset an Ultimate Ears speaker, power it on, then press and hold the Volume Up and Power buttons for around ten seconds...
Read more

Warranty and Support

What is the warranty policy for Ultimate Ears speakers?

Ultimate Ears provides a limited warranty that generally covers manufacturing defects for a certain period, which may differ by...
Read more

Are there any eco-friendly practices used in Ultimate Ears manufacturing?

Ultimate Ears prioritizes sustainability in manufacturing by using recyclable materials and minimizing waste. They focus on...
Read more

Are software updates available for Ultimate Ears products?

Ultimate Ears provides software updates for its products to enhance functionality, performance, and device compatibility. Users...
Read more

Product Information

What types of speakers does Ultimate Ears offer?

Ultimate Ears provides a wide variety of portable and wireless speakers, including popular models like the Boom, Megaboom, and...
Read more

What accessories are recommended for Ultimate Ears products?

Ultimate Ears provides a variety of accessories to enhance their speakers, including waterproof carrying cases for protection,...
Read more

What colors are available for Ultimate Ears speakers?

Ultimate Ears provides a diverse selection of colors for their speakers, including bright options like blue, red, black, and...
Read more

Maintenance and Care

Are Ultimate Ears products waterproof?

Ultimate Ears products generally feature waterproof attributes, especially models like the UE Boom and UE Megaboom, which have...
Read more

How do I clean my Ultimate Ears speaker?

Cleaning an Ultimate Ears speaker involves turning it off and using a soft, damp cloth for the exterior. Avoid harsh cleaners...
Read more

What should I do if my Ultimate Ears speaker won’t turn on?

If an Ultimate Ears speaker does not turn on, first ensure it is charged by connecting it to a power source for thirty minutes....
Read more

Purchasing Information

Where can I buy Ultimate Ears products?

Ultimate Ears products are available at various retailers, including electronics stores like Best Buy and Walmart, as well as...
Read more

What is the battery life on Ultimate Ears speakers?

The battery life of Ultimate Ears speakers differs by model. The Boom series generally lasts around fifteen hours, while the...
Read more

Does Ultimate Ears offer any customization options?

Ultimate Ears offers various customization choices, including sound profile adjustments via the app, customizable LED lights on...
Read more
We look to the Ultimate Ears issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ultimate Ears issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!