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Uboxes.com Customer FAQ

Top Answers & How-to Guides

What is Uboxes.com's Phone Number?

The question we are asked most often is about how to talk to Uboxes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Uboxes.com customer service, get an answer now.

Recent Uboxes.com Customer Questions

Help me with my Uboxes.com customer service issue

Payment and Orders

What is the return policy?

Uboxes.com has a return policy allowing returns of unused items within thirty days of purchase, provided they are unopened and...

What payment options are accepted?

Uboxes.com offers various payment options, including major credit cards like Visa, MasterCard, American Express, and Discover,...

Can I cancel or modify my order?

Uboxes.com generally allows customers to cancel or modify orders, but the specifics can vary. It is advisable to make changes...

Shipping Information

How long does shipping take?

Shipping times from Uboxes.com vary based on item type, shipping method, and destination. Standard domestic shipping usually...

Can I track my order?

Uboxes.com offers tracking options for customers to monitor their orders after placement. Users generally receive order...

What is the cost of shipping?

Uboxes.com shipping costs depend on various factors, including item type, distance, method, and package size. The company...

Do you offer international shipping?

Uboxes.com mainly serves customers in the United States and does not typically offer international shipping. For those...

Product Details

Are the boxes recyclable?

Uboxes offers boxes made from recyclable materials, primarily cardboard, which can often be recycled if clean and dry. It is...

What is the weight capacity of the boxes?

The weight capacity of Uboxes.com boxes varies by type and size, generally ranging from thirty to sixty pounds. Smaller boxes...

Can I customize the size of the boxes?

Uboxes.com provides a range of pre-defined box sizes tailored for different items, but does not allow complete customization of...

Are there any discounts available for bulk purchases?

Uboxes.com provides discounts for customers making bulk purchases of moving supplies and packing materials. While these...

Are there any special requirements for assembly?

While Uboxes.com mainly provides packing and moving supplies, certain products may need assembly. Customers should follow the...
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