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Uber India Customer FAQ

Top Answers & How-to Guides

What is Uber India's Phone Number?

The question we are asked most often is about how to talk to Uber India customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an Uber account?

To create an Uber account, users can either download the Uber app or visit the website. They should follow the sign-up process,...

How can I change my Uber account settings?

To update account settings on the Uber app or Uber Eats, a user should start by accessing the app, then finding the profile...
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Recent Uber India Customer Questions

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Payment and Offers

What payment methods can I use with Uber?

Uber India provides various payment methods, including credit and debit cards, digital wallets like Paytm and PhonePe, bank...
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What offers or discounts are available on Uber?

Uber frequently has various offers and discounts for users, which can differ by location and time. These may include ride...
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Driver and Ratings

How do I rate my Uber driver?

To rate an Uber driver, simply open the app after your ride ends and follow the prompts to provide feedback and select a star...
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How do I report an issue with my ride?

To report an issue on the Uber platform, customers should open the app and go to "Your Trips" to select the relevant ride. They...
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Booking and Rides

How can I track my Uber ride?

Users can track their Uber ride using the Uber app, which displays the driver's location and estimated arrival time in real...
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How can I contact my driver during a ride?

Passengers using Uber India can contact their driver during a ride through the app. Once the ride is confirmed, the app shows...
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How can I book a ride with Uber?

Booking a ride with Uber is easy and requires the Uber app, available on Android and iOS. After downloading and creating an...
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What should I do if my ride is taking too long?

In case a rider experiences delays during their Uber journey, they can check the app for updated arrival times, communicate...
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Policies and Safety

What security measures does Uber implement?

Uber implements multiple security measures to ensure the safety of riders and drivers. Key features include GPS tracking for...
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What is the cancellation policy for Uber rides?

Uber India's cancellation policy permits users to cancel rides within a specific timeframe without fees, generally allowing...
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Does Uber provide insurance during rides?

Uber India prioritizes safety by offering insurance coverage during rides, including liability and personal injury protections...
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Lost and Found

What should I do if I left something in an Uber vehicle?

To recover a lost item in an Uber vehicle, individuals should open the Uber app, go to "Your Trips," select the relevant trip,...
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Delivery Services

How can I use Uber for delivery services?

Uber Eats provides a convenient food delivery service through its app or website. Users can create an account, browse local...
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Account Management

How do I create an Uber account?

To create an Uber account, users can either download the Uber app or visit the website. They should follow the sign-up process,...
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How can I change my Uber account settings?

To update account settings on the Uber app or Uber Eats, a user should start by accessing the app, then finding the profile...
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