What should I do if my package is lost?

If a package appears to be lost while using UPS UK services, there are several steps that can be taken to address the situation. First, it is advisable to track the shipment using the UPS tracking tool available on their website. This tool can provide real-time updates on the status and location of the package. If tracking indicates that the package has not moved in an unusual amount of time or shows as delivered when it has not been received, it is prudent to contact the sender of the package, especially if it is an e-commerce order, as they may have their own procedures in place for lost items. Another important step is to review the delivery details. It is essential to confirm that the shipping address provided was accurate and to check with neighbours, in case the package was mistakenly delivered nearby. If the package remains untraceable after following these steps, the next course of action would be to initiate a lost package claim with UPS UK. This can typically be done online, and it may require relevant details such as tracking information and shipment receipts. For specific guidance and further assistance, it is often helpful to refer to the UPS UK website for updated procedures and contact information.