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What is the process for cancelling an order?

Asked 2 years ago
When it comes to cancelling an order on Trendtogo.com, the process typically involves a few essential steps. It is important to act quickly after placing your order, as cancellations are usually only permitted before the order has shipped. Customers should first locate the order confirmation email received at the time of purchase, as it contains relevant details about the order. Next, customers should check the website for guidance on the cancellation policy. This may include accessing the FAQ section or the "Help" section of the current web page. If cancellation options are available, customers will likely find instructions on how to proceed. In cases where direct online cancellation is not possible, customers are often advised to contact customer service directly through the means provided on the website. This may include a contact form or a customer service email. The representative will assist in reviewing the order status and will provide guidance on the next steps regarding cancellation. It is always best to provide relevant order information when reaching out.
Answered Sep 15th 2025

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