What is your return policy?

TovRose.com has a customer-friendly return policy designed to ensure satisfaction with each purchase. When a customer is not completely satisfied with their order, they typically have the option to initiate a return within a specified timeframe, often set at thirty days from the date of receiving the product. This gives customers ample time to evaluate the item and decide if it meets their expectations. To be eligible for a return, the item generally must be in its original condition, unused, and in the original packaging it was received in. This means that products should not have been opened or altered in any way that would prevent them from being resold or restocked. It is usually important to retain any accompanying accessories, manuals, or other components that were included with the product. Customers may be required to provide proof of purchase, such as an order confirmation number or receipt, when initiating a return. While many retailers offer a full refund, TovRose.com may specify conditions in which a restocking fee could be applied, particularly for certain items or categories. Once the returned item is received and inspected, the customer can often expect a prompt refund or store credit applied based on the original payment method. It is advisable to keep track of shipping costs when returning an item, as these may not be refundable unless the product is defective or an error was made in the order fulfillment. To find specific details about the return policy, including any changes or updates, customers are encouraged to refer to the current web page on TovRose.com, as policies may vary and are subject to adjustments over time.