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TigerGPS.com Customer FAQ

Top Answers & How-to Guides

How do I Contact TigerGPS.com Customer Service?

The question we are asked most often is about how to talk to TigerGPS.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent TigerGPS.com Customer Questions

Help me with my TigerGPS.com customer service issue

Shipping and Delivery

Do you offer free shipping?

TigerGPS.com typically does not promote free shipping as a standard option. Shipping policies can vary based on order value and...
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Can I track my order?

You can track your order from TigerGPS.com after it has shipped. A confirmation email with a tracking number is typically sent,...
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Do you offer international shipping?

TigerGPS.com offers various GPS products but international shipping terms may differ based on product and location. Customers...
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How long does it take to receive my order?

Order delivery times from TigerGPS.com can vary. Typically, processing takes one to three business days, followed by standard...
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Can I cancel or change my order after it has been placed?

Customers can typically change or cancel an order at TigerGPS.com within a specified time after confirmation. Once an order is...
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Store and Services

What is your return policy?

TigerGPS.com has a return policy that requires items to be returned in original condition with all packaging and accessories....
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Do you have a physical store location?

TigerGPS.com functions solely as an online platform and does not have a physical store location. All interactions and purchases...
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Payment and Orders

What payment methods do you accept?

TigerGPS.com generally accepts a variety of payment methods for customer convenience, including major credit cards like Visa...
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Do you offer price matching?

TigerGPS.com does not explicitly mention a price matching policy on their website. Price matching often differs among retailers...
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Are there any subscription fees for your products?

TigerGPS.com provides various GPS tracking and navigation products, and the presence of subscription fees can vary based on the...
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Product Information

Are your products brand new or refurbished?

TigerGPS.com provides both new and refurbished products, with the mix varying by product line. New items offer the latest...
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Are your products covered by warranty?

TigerGPS.com generally offers warranty coverage that guarantees product quality and reliability. Warranty specifics, including...
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What is the difference between your products?

TigerGPS.com features a wide array of products focused on GPS tracking and navigation, which differ in their intended uses,...
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What are the specifications of your GPS devices?

Tiger GPS presents a variety of GPS devices tailored to different user needs, with specifications varying by model. Generally,...
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Installation and Setup

Do you offer installation services for GPS devices?

TigerGPS.com mainly sells GPS devices and tools, leaving installation to customers. Their products often come with...
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How do I update the firmware on my GPS device?

To update the firmware on a GPS device, connect it to a computer, visit the manufacturer's website for the correct firmware,...
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How do I activate my GPS device?

Activating a GPS device typically involves ensuring it is charged and has a clear view of the sky, accessing the settings or...
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Can I get support for installation issues?

Support for installation issues related to TigerGPS.com products can usually be found through their official channels. The...
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