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What should I do if I don't receive my tickets on time from Ticket Down?

Asked 3 months ago
If you do not receive your tickets on time from Ticket Down, it is advisable to first check the order confirmation email for details on delivery methods. Often, ticket delivery can be via electronic means, such as email or mobile delivery, and checking your spam or junk mail folder can be helpful if you expect an electronic ticket. If your tickets are to be mailed, please verify the expected delivery time frame mentioned during your purchase. In the event that the tickets do not arrive within the specified time, it may be beneficial to review the current web page for any instructions related to tracking your order or resolving delivery issues. It is important to note that Ticket Down usually provides mechanisms to manage such situations. You may find relevant contact information for support or further assistance on their website. Remember to gather any necessary details about your order, such as the order number and the event information, as this can expedite the process of resolving your issue. Keeping an eye on your order status can also clue you in on its current delivery stage.
Answered Sep 3rd 2025

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