What is your return policy?

The return policy for Thing1thing2costumes.com is designed to provide customers with the best possible experience. Typically, if a customer is not completely satisfied with their purchase, they are able to return the item within a specified time frame from the date of receipt. Items generally must be unused, in their original packaging, and in a resalable condition. It is important to note that certain items may be excluded from the return policy, such as custom costumes or special orders that cannot be resold. To initiate a return, customers usually need to follow a set of procedures that may include obtaining a return authorization and shipping the item back to the designated address. Upon receipt of the returned item, a refund or exchange is typically processed, depending on the original customer request and the company’s guidelines. For the most accurate and detailed information about the return policy, including information on specific conditions or exclusions, customers are encouraged to refer to the policies outlined on the current web page. This will ensure that they have the most up-to-date information regarding returns and refunds for their purchases from Thing1thing2costumes.com.