What is your return policy?

The Uncommon Dog Store has a customer-friendly return policy aimed at providing a positive shopping experience. Generally, customers are allowed to return items within a specific timeframe, typically within thirty days of receipt, as long as the products are in their original condition and packaging. It is important that the items have not been used or damaged before they are returned. When considering a return, customers should ensure that any tags or labels are still attached. The Uncommon Dog may require a receipt or proof of purchase to process the return smoothly, which helps in facilitating the transaction efficiently. Refunds are usually issued to the original payment method once the returned items have been received and inspected. For further details related to specific items or any special conditions that may apply, it is advisable to check the returns section on the Uncommon Dog website. This section often contains updated information and any necessary steps to follow for initiating a return. Customers are encouraged to review this information to ensure a seamless return process.