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Thermospas.com Customer FAQ

Top Answers & How-to Guides

What is Thermospas.com's Phone Number?

The question we are asked most often is about how to talk to Thermospas.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are Thermospas hot tubs energy efficient?

Yes, Thermospas hot tubs are highly energy efficient. Thermospas implements several innovative features specifically designed to reduce...
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Warranty

What is the warranty on Thermospas hot tubs?

The warranty on Thermospas hot tubs varies depending on the specific model and components. However, all Thermospas hot tubs come with...
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Installation

Can I install a Thermospas hot tub indoors?

Yes, you can install a Thermospas hot tub indoors. Thermospas hot tubs are designed to be versatile and can be installed both indoors...
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Size

What size hot tub should I choose for my space?

Choosing the right size hot tub for your space is crucial to achieving the perfect balance. At Thermospas.com, we offer a wide range...
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Water

How often should I change the water in my hot tub?

We recommend changing the water in your hot tub every three to four months. Regularity may vary based on usage, the number of users,...
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Temperature

What temperature should I set my hot tub to?

The optimal temperature for a hot tub depends on personal preference, but it is generally recommended to set it between 100-104 degrees...
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Heating

How long does it take for a hot tub to heat up?

The time it takes for a hot tub to heat up can vary depending on several factors. On average, it can take anywhere from 8 to 24 hours...
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Financing

Do you offer financing options for purchasing a hot tub?

Yes, Thermospas.com offers financing options to make purchasing a hot tub more convenient and affordable. We understand that a hot...
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Customization

Can I customize the jets and features of my hot tub?

Yes, you can fully customize the jets and features of your hot tub to suit your preferences and needs. At Thermospas, we understand...
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Maintenance

What maintenance tasks should I regularly perform on my hot tub?

To maintain your hot tub's performance and longevity, certain maintenance tasks need to be regularly performed. Firstly, keep the water...
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Energy Efficiency

Are Thermospas hot tubs energy efficient?

Yes, Thermospas hot tubs are highly energy efficient. Thermospas implements several innovative features specifically designed to reduce...
Read more

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