What is your return policy?

The return policy for TheCellGuru.com is designed to ensure customer satisfaction while maintaining a fair and efficient process. Typically, customers have a specific window of time to initiate a return after receiving their products. This period generally spans between fourteen to thirty days, allowing customers to assess their purchases thoroughly. It is important to verify the exact duration on the current web page, as policies can vary based on specific products or promotions. Products must generally be returned in their original condition, including packaging and any accessories that were included. This means that items should be unused and still have all tags attached. In some cases, certain products, such as opened or used items, may not be eligible for return due to health and safety regulations. To process a return, customers usually need to fill out a return request form or provide proof of purchase. Refunds may be issued in the original form of payment, or store credit may be offered, depending on the policy at the time of the return. Shipping fees may not be refundable, and customers are often responsible for return shipping costs. To find the most accurate and up-to-date information about returns, customers should consult the current policies detailed on the website. This ensures that they are informed of any specific conditions or exceptions that may apply to their purchase.