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What is your return policy?

Asked 2 years ago
The Cover Store has a return policy that is designed to provide customers with a reasonable opportunity to return products if they are not satisfactory or do not meet expectations. Customers who are not completely satisfied with their purchase can return items within a specified timeframe, usually within thirty days of the delivery date, for a full refund. It is important that the items are in new and unused condition, preferably with all original packaging and tags attached. This ensures that the products can be resold without any issues. There may be exceptions to the return policy for certain items, such as custom or personalized products, which are often non-returnable. It is advisable to read the specific terms and conditions associated with returns for these types of products. To initiate a return, customers typically need to follow the outlined procedure on The Cover Store's website, which includes obtaining a return authorization or label if necessary. Refunds are generally processed in the same manner as the original payment method, and customers can expect the refund to be processed within several business days after the returned item has been received and inspected. For the most accurate and up-to-date information, it is always best to refer to The Cover Store's website, where detailed information regarding their return policy can be found.
Answered Aug 10th 2025

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