Updated August 26, 2025

The Buckle, Inc. Customer FAQ

Recent The Buckle, Inc. Customer Questions

Help me with my The Buckle, Inc. customer service issue

Store Information

Where can I find The Buckle stores?

The Buckle has locations across the United States, usually in malls and shopping centers. To locate a specific store, visit...

What products does The Buckle sell?

The Buckle, Inc. specializes in a broad range of apparel and accessories aimed at young adults, featuring trendy clothing, a...

Do you offer online shopping?

Yes, The Buckle, Inc. provides online shopping on their official website, which allows customers to explore a variety of...

Can I track my order online?

Yes, customers can track their orders on The Buckle, Inc. website using a tracking number provided via email or through their...

What is the shipping policy for online orders?

The Buckle, Inc. offers various shipping options, including standard and expedited delivery. Standard shipping typically takes...

Are returns free for online purchases?

The Buckle, Inc. has specific return policies for online purchases, typically allowing returns within thirty days. Generally,...

Can I exchange an item bought online in-store?

Yes, The Buckle, Inc. generally allows exchanges of online purchases at their stores, provided customers bring the original...

What is The Buckle's return policy?

The Buckle's return policy allows items to be returned within thirty days of purchase, requiring a receipt for full refunds....

What should I do if I received a defective item?

Customers who receive defective items from The Buckle, Inc. should promptly check the return policy and initiate a return or...

Do you offer gift cards?

The Buckle, Inc. offers gift cards that make a wonderful present for those seeking stylish clothing or accessories. Available...

What sizes do you offer in your clothing products?

The Buckle, Inc. provides a wide selection of clothing sizes, typically from small to 3XL, with some extended sizes available...

Is there a price matching policy?

The Buckle, Inc. has a price matching policy that allows customers to match lower prices on identical items from qualifying...

Can I use more than one promo code on an order?

The Buckle, Inc. typically allows only one promotional code per order to promote fairness and simplify checkout. It is...

Are there any membership programs or rewards?

The Buckle, Inc. has a loyalty program called Buckle Rewards that allows customers to earn points for purchases, redeemable for...

How can I find out about new arrivals or promotions?

To keep up with new arrivals and promotions at The Buckle, Inc., customers can check the official website for updates, follow...

Does The Buckle offer student discounts?

The Buckle does provide student discounts, varying by location and season, typically requiring valid student ID for access. It...

We look to the The Buckle, Inc. issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

The Buckle, Inc. issues reported to GetHuman

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