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Textbooksrus.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Textbooksrus.com Customer Service?

The question we are asked most often is about how to talk to Textbooksrus.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Textbooksrus.com Customer Questions

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Payments and Discounts

What payment options are accepted on Textbooksrus.com?

Textbooksrus.com provides various payment methods, including major credit cards like Visa and MasterCard, as well as PayPal for...
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Are there any discounts for buying multiple textbooks?

Textbooksrus.com often provides various discounts for purchasing multiple textbooks, such as percentage discounts or specific...
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Is there a loyalty program for frequent customers?

Textbooksrus.com does not have a formal loyalty program for frequent users but does offer various promotions and discounts...
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Shipping and Returns

What is the return policy for textbooks?

Textbooksrus.com has a return policy that typically allows returns within around thirty days, provided textbooks are unused and...
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How long does shipping usually take?

Shipping times on Textbooksrus.com generally range from three to seven business days for standard shipping within the...
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Do you offer international shipping?

Textbooks R Us offers international shipping to customers outside the United States, with specific details on rates and...
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What happens if I miss the return deadline?

If the return deadline is missed, typically refunds or exchanges may not be possible. Exceptions could exist, so reviewing the...
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Selling and Renting

Can I sell my old textbooks on Textbooksrus.com?

Yes, selling old textbooks on Textbooksrus.com is possible by listing them on the site after creating an account. Sellers must...
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Do you offer rental options for textbooks?

Textbooksrus.com indeed offers rental options for textbooks, providing an affordable alternative for students needing materials...
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Are there any restrictions on textbook rentals?

Textbooksrus.com has specific terms for textbook rentals, including set rental periods, conditions for returns, and potential...
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Can I reserve a textbook for future purchase?

Textbooksrus.com generally does not allow reservations for future textbook purchases. Customers can browse and buy from current...
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Condition and Availability

What condition are the used textbooks in?

The used textbooks on Textbooksrus.com come in various conditions, ranging from like new to acceptable with wear. Each listing...
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Are the textbooks listed on the website in stock?

Textbooksrus.com offers a wide range of textbooks, but their availability can change frequently. Stock status is shown with...
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Order Tracking and Services

Can I track my order online?

Customers can indeed track their orders online at Textbooksrus.com. After placing an order, they receive a confirmation email...
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How do I determine the value of my textbooks?

To assess the value of your textbooks, evaluate their condition, research the specific editions, and check online platforms for...
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What services do you provide for digital textbooks?

Textbooks R Us provides a range of digital textbook services including purchasing or renting at lower prices. Users enjoy...
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