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How do I set up my Telus home internet service?

Asked 6 months ago
Setting up your Telus home internet service is a straightforward process, and Telus provides detailed instructions to help ensure a smooth experience. First, you should have all the necessary equipment ready. This typically includes a modem, cables, and any additional hardware that may have been provided as part of your service package. Begin by locating a suitable spot for your modem. It is best to place it in a central location in your home, away from obstructions and electronic devices that may cause interference. Once you have identified the location, connect the modem to a power source. Then, using the Ethernet cable, connect the modem to your wall outlet or internet service entry point. This may vary depending on whether you are using fiber optic or DSL service, so ensure you refer to the instructions provided by Telus for your specific setup. Next, you will want to connect your devices. If you are using a wired connection, plug one end of an Ethernet cable into your modem and the other end into your computer. For wireless connections, you will need to locate the Wi-Fi network name and password, which are usually printed on a label on the modem. On your device, search for available networks, select your Telus Wi-Fi network, and enter the password. Once everything is connected, you may need to test the connection. Open a web browser and try to visit any website. If you encounter any issues during the setup process, Telus provides resources on their website that can assist with troubleshooting. It is also advisable to have the current web page handy where you can find additional contact information if necessary. This way, you can ensure your setup process goes as smoothly as possible.
Answered Jun 14th 2025

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