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Can I get a refund for a canceled or postponed event?

Asked 2 years ago
When it comes to obtaining a refund for a canceled or postponed event through Telecharge.com, the general policy is that ticket holders are eligible for refunds if an event is outright canceled. In the event of a cancellation, Telecharge typically processes these refunds automatically, and customers will receive information regarding the refund through the email associated with the ticket purchase. It is advisable to retain any email confirmations and transaction details to facilitate the process. For postponed events, the situation may differ slightly. If an event is postponed, tickets are usually valid for the new date announced by the organizers. In many cases, customers may have the option to either attend the rescheduled event or request a refund. However, the initiation of a refund for a postponed event often depends on the specific rules set forth by the event organizers and Telecharge's policies surrounding such changes. It is essential for ticket holders to review their confirmation emails and the specific policies outlined on the Telecharge website regarding refunds for postponed events. If you are unsure about the status of your tickets or need specific instructions regarding refunds, it is always best to check the current information on the Telecharge website. They provide the most accurate and up-to-date guidance on these matters. Remember to keep an eye on your email for any notifications from Telecharge related to your ticket purchase.
Answered Jun 26th 2025

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