What should I do if my bill is higher than usual?

If a customer notices that their Tampa Electric bill is higher than usual, there are several steps that can be taken to investigate and potentially resolve the issue. First, it is advisable to examine the bill closely for any discrepancies. Customers should check the usage details, ensuring that the meter readings are accurate and that there are no billing errors. Next, it may be helpful to compare the current bill to previous bills for the same billing period in the previous year. Seasonal changes, such as increased air conditioning use during hot weather, can also lead to higher energy consumption. Additionally, customers can evaluate their energy usage habits. Small modifications, such as using energy-efficient appliances, ensuring that windows and doors are properly sealed, and being mindful of household energy consumption patterns, can lead to savings. If a customer continues to have concerns after reviewing their bill and considering their usage, they may want to explore Tampa Electric's website for tools that can assist with energy management or information on payment plans and assistance programs. Overall, understanding and managing energy consumption can help address any unexpected increases in billing amounts.