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Talbots Customer FAQ

Top Answers & How-to Guides

What is Talbots's Phone Number?

The question we are asked most often is about how to talk to Talbots customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Talbots customer service, get an answer now.
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Recent Talbots Customer Questions

I need to opt out of receiving catalogs

To opt out of receiving catalogs from Talbots, you can follow the instructions provided in the catalog itself or use the opt-out option available on the Talbots website. There is a link to the most up-to-date contact information right here on this page, where you can find additional options to manage your catalog preferences.
Asked Aug 24, 2025 10:24 PM

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Ordering Process

How do I place an order online?

To place an order online, visit the official Talbots website, browse categories for items, select your preferred size and...
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Can I track my order?

Talbots offers order tracking for customers. After placing an order, a confirmation email with an order number is sent, which...
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Can I cancel or change my order?

Talbots allows customers to cancel or modify their orders as long as they have not yet been processed for shipment. To make...
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Payments and Promotions

How do I redeem a promotion code?

Customers can redeem a promotion code at Talbots either online or in-store. For online purchases, they should enter the code at...
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What payment methods do you accept?

Talbots accepts several payment options, including major credit cards like Visa, MasterCard, American Express, and Discover, as...
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Are there any current promotions or sales?

Talbots regularly provides promotions and sales, featuring discounts on various items and special events, particularly around...
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Shipping and Returns

What is your return policy?

Talbots offers a return policy that generally allows items to be returned within about 60 days of purchase, provided they are...
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Do you offer international shipping?

Talbots primarily serves customers in the United States, but they sometimes offer international shipping depending on the items...
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Can I exchange an item?

Talbots allows exchanges on items in original condition with tags intact. Exchanges can be made within thirty to ninety days of...
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What should I do if I receive a damaged or incorrect item?

When receiving a damaged or incorrect item from Talbots, customers should inspect the product and retain packaging for...
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Customer Service

What is your sizing chart?

Talbots offers a detailed sizing chart to assist customers in selecting the appropriate fit for their apparel. This chart...
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Do you offer gift wrapping?

Talbots does not usually offer gift wrapping as a standard service, but they may have special gift packaging options during...
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What is your privacy policy?

Talbots has a thorough privacy policy that prioritizes customer data protection. It explains how personal information is...
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Do you have a customer loyalty program?

Talbots offers a customer loyalty program that rewards frequent shoppers with points for their purchases, which can be redeemed...
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We look to the Talbots issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Talbots issues reported to GetHuman
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