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TDS Telecom Customer FAQ

Top Answers & How-to Guides

What is TDS Telecom's Phone Number?

The question we are asked most often is about how to talk to TDS Telecom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent TDS Telecom Customer Questions

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Services Offered

What services does TDS Telecom offer?

TDS Telecom offers a variety of services for residential and business clients, including high-speed internet, voice services,...
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What is the pricing structure for TDS Telecom packages?

TDS Telecom has varied pricing for packages depending on the service type, location, and ongoing promotions. They offer...
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Does TDS Telecom offer bundle deals with TV and phone services?

TDS Telecom provides bundle deals that combine TV, phone, and Internet services for customer convenience and savings. These...
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Availability and Coverage

Is TDS Telecom available in my area?

To find out if TDS Telecom is available in your area, it is advisable to visit their service availability page. By entering...
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Are there any data caps or usage restrictions on TDS Telecom internet plans?

TDS Telecom typically does not have data caps or usage restrictions on their internet plans, supporting various online...
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Contracts and Fees

What is the contract term for TDS Telecom services?

Contract terms for TDS Telecom services can vary based on location and plans, with options ranging from month-to-month to...
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Are there installation fees for TDS Telecom services?

TDS Telecom may charge installation fees that vary depending on the service type and current promotions. In some instances,...
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Are there any early termination fees for TDS Telecom contracts?

TDS Telecom typically charges early termination fees for customers who have service contracts that require a minimum...
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Modem and Equipment

Can I use my own modem/router with TDS Telecom internet?

Yes, TDS Telecom customers can generally use their own modems and routers if they meet the necessary compatibility...
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How can I upgrade my TDS Telecom internet speed?

To increase internet speed with TDS Telecom, customers should review their current plan and check for speed upgrade options...
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Policies and Programs

What is TDS Telecom's cancellation policy?

TDS Telecom generally requires customers to inform them of cancellation intentions before the current contract ends. Specific...
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Does TDS Telecom offer a referral program?

TDS Telecom has a referral program that rewards customers for recommending their services to new clients. When a referral leads...
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Support and Customer Service

Can I get technical support for TDS Telecom services?

TDS Telecom provides technical support for its services, including Internet, phone, and cable. Customers can access online...
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What type of customer service options does TDS Telecom provide?

TDS Telecom provides multiple customer service options, including a phone hotline for direct support, an online help center...
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How does TDS Telecom handle service outages?

TDS Telecom has protocols to manage service outages effectively. They identify problems, dispatch technicians, and keep...
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We look to the TDS Telecom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TDS Telecom issues reported to GetHuman
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