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What should I do if I received the wrong dress?

Asked 2 months ago
If you have received the wrong dress from Sydneyscloset.com, the first step is to check the details of your order confirmation to confirm what you originally ordered. Once you have verified that there was indeed an error, it is recommended to review the website for the specific return policy. Typically, retailers like Sydney's Closet have processes in place for situations like this, which may include returning the incorrect item and receiving the correct one. You may need to initiate a return request, which often involves filling out a return form or contacting customer service based on the guidelines provided on the website. Additionally, ensure you keep all packaging and receipts until the return is completely resolved. It is important to act promptly, as there may be time limits on returning items. For detailed procedures and any specific requirements, the contact information and further instructions are usually found on the current web page of Sydneyscloset.com.
Answered Oct 22nd 2025

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