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Swiffer Customer FAQ

Top Answers & How-to Guides

What is Swiffer's Phone Number?

The question we are asked most often is about how to talk to Swiffer customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Swiffer Customer Questions

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Product Information

What types of cleaning products does Swiffer offer?

Swiffer's range of cleaning products includes the WetJet for mopping, the versatile Sweeper for both dry and wet cleaning,...
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What refills are available for Swiffer products?

Swiffer provides a range of refills for its cleaning products, including scented solutions for WetJet, dry cloths for Sweeper,...
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Do Swiffer products come with a warranty?

Swiffer products generally do not include a traditional warranty. However, if there are manufacturing defects, there may be...
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Are there specific Swiffer products for pet owners?

Swiffer has several products tailored to pet owners, including the WetJet, which cleans pet messes effectively, and the...
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What is the difference between Swiffer Wet and Swiffer Dry?

Swiffer Dry products are optimal for dusting and light cleaning using electrostatic technology to attract dirt and dust. In...
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Support and Troubleshooting

What should I do if my Swiffer product is not working?

To troubleshoot a Swiffer product that is not working, first, verify correct usage by reviewing the user manual. Check that...
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How can I find Swiffer coupons or promotions?

To find Swiffer coupons or promotions, visit the official website for current offers, check coupon sites, explore social media...
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Usage Instructions

Can I use Swiffer on hardwood floors?

Swiffer products are generally suitable for cleaning hardwood floors, including the WetJet and Dry Sweeper models, as long as...
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How do I use Swiffer products effectively?

To clean effectively using Swiffer products, choose the right tool such as Sweeper, WetJet, or Dusters. Attach the appropriate...
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Are Swiffer products safe for all floor types?

Swiffer products are generally safe for various floor types such as hardwood, laminate, tile, and vinyl, as they use gentle...
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How do I clean the Swiffer mop head?

Cleaning the Swiffer mop head is simple. Disposable heads are single-use, while reusable ones can be machine washed safely with...
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Can Swiffer be used to clean windows?

While Swiffer products can clean windows, they may leave streaks since they are not intended for that purpose. For best...
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Environmental and Safety

How do I dispose of used Swiffer pads?

Used Swiffer pads can generally be disposed of in regular trash, but users should verify local disposal guidelines. Dry pads...
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Can Swiffer products be used for outdoor cleaning?

Swiffer products are mainly intended for indoor cleaning, excelling on surfaces like hardwood and tile. They may not be...
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Is Swiffer environmentally friendly?

Swiffer is making strides toward sustainability with some reusable products like the WetJet, while their disposable items are...
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