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Can I cancel or modify my order?

Asked 2 years ago
Swanson understands that there may be times when a customer needs to cancel or modify an order after it has been placed. However, it is important to act quickly, as Swanson typically processes orders for shipment shortly after they are confirmed. This means that there may be a limited window of time in which changes or cancellations can be made. If a customer wishes to cancel their order, it is generally recommended to check if the order is still in a pending state. If the order has not yet been processed, it may be possible to cancel it through the customer account section on the Swanson website. If a customer is looking to modify their order, such as changing a product or altering the shipping information, they will likely need to contact customer support for assistance since changes are often more complex than cancellations. For specific details about the cancellation or modification policy, customers are encouraged to visit the relevant section of the Swanson website. They often provide the most accurate and up-to-date information about their policies. Overall, the sooner a customer acts, the better their chances are of successfully modifying or cancelling their order.
Answered Aug 4th 2025

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