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Susquehanna Bank Customer FAQ

Top Answers & How-to Guides

What is Susquehanna Bank's Phone Number?

The question we are asked most often is about how to talk to Susquehanna Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a checking account?

To open a checking account at Susquehanna Bank, individuals need to meet eligibility criteria, gather necessary documents, and...

What are the fees associated with my account?

Susquehanna Bank has various accounts, each with different fees. These can include monthly maintenance, overdraft, and ATM...
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Recent Susquehanna Bank Customer Questions

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Bank Services

What services does Susquehanna Bank offer?

Susquehanna Bank provides a wide array of services for individuals and businesses, including personal banking such as checking...
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Does Susquehanna Bank offer mobile banking apps?

Susquehanna Bank does provide mobile banking applications that improve accessibility for customers. These apps enable users to...
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Account Management

How do I open a checking account?

To open a checking account at Susquehanna Bank, individuals need to meet eligibility criteria, gather necessary documents, and...
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How can I manage my account online?

Managing an account online with Susquehanna Bank is simple. Customers must first enroll in online banking via the bank's...
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How can I set up account alerts?

To establish account alerts with Susquehanna Bank, customers usually log into online banking and access the alerts section....
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What do I do if I forget my online banking password?

To recover a forgotten online banking password for Susquehanna Bank, go to their login page and select the "Forgot Password"...
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Can I schedule automatic bill payments through my account?

Yes, Susquehanna Bank provides customers the ability to set up automatic bill payments online, allowing them to manage...
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Fees and Charges

What are the fees associated with my account?

Susquehanna Bank has various accounts, each with different fees. These can include monthly maintenance, overdraft, and ATM...
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Are there ATM fees for using non-Susquehanna ATMs?

Susquehanna Bank generally charges fees for using ATMs not within its network, with customers potentially facing two fees: one...
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Is there a foreign transaction fee for international purchases?

Susquehanna Bank may charge foreign transaction fees for international purchases, which is typical for many banks. These fees...
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Loans

What types of loans does Susquehanna Bank provide?

Susquehanna Bank provides a range of loan options, including residential mortgages, home equity loans, personal loans, and...
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How do I apply for a personal loan?

To apply for a personal loan with Susquehanna Bank, prospective borrowers should first review loan options on the bank's...
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What are the requirements for a mortgage application?

To apply for a mortgage, borrowers typically need to provide identification, proof of income, and a good credit history. They...
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What is Susquehanna Bank's policy on loans?

Susquehanna Bank provides various loan products, such as personal loans, mortgages, and small business loans, with distinct...
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Fraud and Security

How can I increase my credit limit on my credit card?

To increase a credit card limit, customers should review their accounts for eligibility, ensure good credit scores and payment...
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How do I report fraud or suspicious activity?

To report fraud or suspicious activity with Susquehanna Bank, review related transactions and gather information like dates and...
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