Updated October 23, 2025

Summit Van lines Customer FAQ

Recent Summit Van lines Customer Questions

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Estimating and Costs

How can I get a moving estimate?

To receive a moving estimate from Summit Van Lines, customers can complete an online form on their website or schedule an...

Is there a deposit or upfront cost to reserve my moving date?

To reserve a moving date with Summit Van Lines, a deposit or upfront charge may be required, depending on the services chosen...

What forms of payment do you accept?

Summit Van Lines usually accepts various payment methods, including credit cards, debit cards, checks, and cash. However,...

Do you offer packing and unpacking services?

Summit Van Lines typically provides packing and unpacking services to help customers with the moving process. Their...

What types of services does Summit Van Lines provide?

Summit Van Lines provides a wide array of services including residential and commercial moving, both local and long-distance....

Do you offer temporary storage options?

Summit Van Lines offers various storage solutions, including temporary options, ideal for those in transition. Their...

Are there any items considered hazardous that you cannot move?

Summit Van Lines prohibits the transport of hazardous items such as gasoline, propane tanks, pesticides, and other potentially...

How do you handle fragile or valuable items?

Summit Van Lines takes special care with fragile or valuable items by using high-quality packing materials and trained movers...

What happens if my items are damaged during transit?

Summit Van Lines has procedures for addressing damages during transit, including documenting items' conditions before and after...

What are some tips for preparing for my move?

Preparing for a move involves creating a thorough checklist to manage tasks, decluttering belongings before packing, and...

What should I do if my moving date changes?

If the moving date changes, it is crucial to notify the moving company immediately to help them accommodate the new date....

Will I have a single point of contact during my move?

Summit Van Lines typically assigns a dedicated representative to clients for streamlined communication during the moving...

Is there a tracking system for my belongings?

Summit Van Lines generally offers a tracking system for clients to monitor their belongings during transit, though details may...

Are your movers licensed and insured?

Summit Van Lines prioritizes having licensed and insured movers, in accordance with industry standards. Such measures include...

How can I prepare my pets for the move?

To prepare pets for a move and reduce their stress, owners should create a calm space at home, gradually introduce packing...

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