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What is your return policy?

Asked 2 years ago
Stumpsparty.com has a clear and customer-friendly return policy designed to provide reassurance when making a purchase. Generally, they accept returns of most unused items within a specific timeframe, which is typically thirty days from the date of shipment. This policy applies to standard items that have not been personalized or custom-made. When it comes to returning an item, it is important to ensure that it is in its original packaging and condition. Items that are damaged or show signs of wear may not be eligible for a full refund. For a return to be processed smoothly, the customer needs to include the original packing slip or order confirmation with the return shipment. In cases where an order has been shipped incorrectly or if there is a manufacturing defect, Stumpsparty.com generally allows for exchanges or refunds without additional shipping charges. For detailed instructions on how to initiate a return or exchange, checking the specific return policy on their website is advisable. The current webpage may have the most up-to-date information regarding return policies, including any exceptions or special conditions that may apply.
Answered Sep 26th 2025

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