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Studentloans.gov Customer FAQ

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What is Studentloans.gov's Phone Number?

The question we are asked most often is about how to talk to Studentloans.gov customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Studentloans.gov Customer Questions

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Types of Loans

What types of student loans are available?

Studentloans.gov provides several federal loan options, such as Direct Subsidized Loans for undergraduates with financial need,...
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Are there grants or scholarships available for students?

StudentLoans.gov focuses on federal student loans and financial aid but acknowledges the existence of grants and scholarships....
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Application Process

What is the FAFSA, and how do I complete it?

The FAFSA, or Free Application for Federal Student Aid, is essential for students seeking federal and state financial aid for...
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How can I check the status of my student loan application?

To determine the status of a student loan application, individuals should visit Studentloans.gov and log in with their FSA ID....
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How do I apply for federal student aid?

Students seeking federal financial aid must complete the Free Application for Federal Student Aid (FAFSA), available online...
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Repayment Options

What are the repayment options for federal student loans?

Federal student loans present a range of repayment options tailored to meet various borrower needs. Plans include standard,...
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How can I estimate my monthly loan payments?

To estimate monthly payments for student loans, one can use a formula incorporating the loan amount, interest rate, and...
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What should I do if I cannot afford my loan payments?

If someone cannot make their loan payments, they should look into repayment plans that adjust based on income, deferment or...
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Loan Management

Can I defer my student loan payments?

Borrowers may have the option to defer student loan payments under certain conditions, such as economic hardship or schooling....
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How do I contact my loan servicer?

To reach your loan servicer, visit their website where you can find options such as customer service numbers, online chat, and...
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How do I consolidate my student loans?

To consolidate student loans, borrowers can combine multiple federal loans into one through a Direct Consolidation Loan. It's...
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How do I update my personal information associated with my loans?

To update personal details linked to student loans, one should log into their account on Studentloans.gov, navigate to the...
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Forgiveness Programs

What resources are available for understanding student debt?

There are many resources to understand student debt, including Studentloans.gov, which offers details on loans, repayment...
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What are the eligibility requirements for student loan forgiveness?

Eligibility for student loan forgiveness depends on the specific program, but common requirements include making qualifying...
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Default and Discharge

What happens if I default on my student loan?

Defaulting on a student loan can have severe repercussions, including credit score damage, loss of federal aid eligibility,...
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Is it possible to discharge my student loans?

Discharging student loans can occur under certain conditions such as disability or school closure. Programs like Public Service...
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