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What is the return policy for Starry equipment?

Asked 4 months ago
Starry has a return policy that typically allows customers to return equipment within a specific period after installation. Generally, if a customer decides that Starry is not the right fit, they may return the equipment to Starry within thirty days from the installation date. To qualify for a full refund, the equipment must be in its original condition and packaging. It is important for customers to keep all the accessories that came with the equipment. Additionally, customers are responsible for the return shipping costs unless otherwise noted. Starry encourages users to review their specific return policy details directly on the Starry website, as policies might change or vary based on promotions or offers. It is always a good practice to check the latest information regarding returns and ensure one adheres to any specific instructions provided by the company.
Answered Aug 5th 2025

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