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Speedway Customer FAQ

Top Answers & How-to Guides

What is Speedway's Phone Number?

The question we are asked most often is about how to talk to Speedway customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Speedway customer service, get an answer now.

Recent Speedway Customer Questions

How do I add my alternate id after purchasing gas at speedway

To add your alternate ID after purchasing gas at Speedway, simply log into your Speedway account online or through the app. Navigate to the account settings or profile section where you can manage your alternate IDs. Follow the prompts to add or edit your alternate ID. If you encounter any issues, refer to the help section within the app or your online account.
Asked Jan 5, 2025 10:43 PM

How do I log in when it won't accept my phone number

If you are having trouble logging in due to your phone number not being accepted, you may want to ensure that the number entered is correct and that you are using the proper format. Check if you have any issues with your account or if there's a need to reset your password. For the most up-to-date contact information, there is a link right here on this page.
Asked Sep 20, 2024 5:40 AM

how do I contact human resources

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 4, 2024 8:46 PM

Help with resetting my pin for my rewards

To reset the pin for your Speedway Rewards account, you should start by visiting the Speedway website. From there, log into your account with the correct account credentials. Within your profile settings, you will find an option to reset your pin. It's important to note you'll likely need to provide some form of identification or complete a security check to verify your ownership of the account. Choose a new, unique pin that you will remember. Confirm the change and then your pin will have been successfully reset. Please ensure that the new pin is something that you can easily remember but hard for others to guess.
Asked Jun 12, 2024 4:35 PM

How do I redeem points when not linked to mobile phone

You can redeem Speedway points without linking to a mobile phone by using your Speedy Rewards card or key tag. When you're ready to checkout, scan your rewards card or enter your member number. Then, let the cashier know you want to redeem your points. They'll be able to guide you through the process and help you apply your points towards an eligible purchase. If you can't find your card or key tag, you can also enter your alternate ID (usually your phone number) at the register instead.
Asked Mar 24, 2024 9:41 PM

Help me with my Speedway customer service issue

Payment and Rewards

What are the accepted payment methods at Speedway?

Speedway accepts a range of payment options, including major credit and debit cards, mobile wallets like Apple Pay and Google...

Can I use Speedway rewards for online purchases?

Speedway rewards are generally not usable for online transactions, as they primarily enhance in-store experiences. Customers...

What is the Speedway Speedy Rewards program and how does it work?

The Speedway Speedy Rewards program is a loyalty program where customers earn points through purchases at Speedway locations....

Can I use Speedway rewards points to purchase items in-store?

Speedway's rewards program allows customers to earn points primarily for fuel discounts rather than for in-store purchases....

Does Speedway offer any loyalty programs?

Speedway features a loyalty initiative called Speedway Rewards, enabling customers to earn points on purchases at their...

Are there any limitations on the type of fuel I can purchase with rewards?

Speedway's rewards program generally allows for fuel redemption on various types, but specific limitations may apply based on...

Employment Opportunities

Are Speedway gift cards available and how can I purchase them?

Speedway provides gift cards that can be purchased in various denominations either in-store at select locations or online...

Is Speedway hiring and how can I apply for a job?

Speedway often hires for various roles at their stores, offering both part-time and full-time positions. To apply, interested...

Promotions and Discounts

Does Speedway offer any fuel discount programs?

Speedway does have several fuel discount programs, including the Speedy Rewards loyalty program, which allows customers to earn...

Are there any Speedway promotions or coupons currently available?

Speedway regularly offers promotions and coupons that differ by location and time, making it wise for customers to check their...

Products and Services

What types of products can I find at Speedway besides fuel?

Speedway provides an extensive range of products aside from fuel, including snacks, beverages, hot and cold meals, grocery...

Does Speedway offer any car maintenance services?

Speedway mainly functions as a convenience store and fuel station, so it does not usually provide full car maintenance services...

Store Policies and Hours

Are there any age restrictions for purchasing items at Speedway?

Speedway has age restrictions whereby most items can be purchased by individuals aged eighteen and above, while tobacco and...

What is Speedway's policy on returns and refunds?

Speedway generally considers most merchandise sales final, but may allow refunds or exchanges for defective items. Fuel...

What are the store hours for Speedway?

Store hours at Speedway can differ by location, with many stores typically open all day, every day. However, some may have...
We look to the Speedway issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Speedway issues reported to GetHuman
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