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Sparefoot Customer FAQ

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What is Sparefoot's Phone Number?

The question we are asked most often is about how to talk to Sparefoot customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sparefoot Customer Questions

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General Information

What is Sparefoot and how does it work?

Sparefoot is an online marketplace that helps users find and compare self-storage facilities. By entering their location,...
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How much does it cost to use Sparefoot?

Sparefoot does not charge consumers for using its platform, allowing users to compare storage options and read reviews at no...
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Can I reserve a storage unit online?

Yes, users can conveniently reserve a storage unit online via the Sparefoot website, which helps in finding and securing...
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Is there a minimum rental period for storage units?

The minimum rental period for storage units on Sparefoot typically varies by facility, with many requiring at least one month....
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What payment options are available?

Sparefoot generally accepts various payment methods including major credit cards like Visa and MasterCard, plus options like...
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Storage Unit Details

Can I store items other than furniture?

Sparefoot allows storage of various items besides furniture, including personal belongings and seasonal items. Customers should...
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What size units are available?

Sparefoot provides a diverse selection of self-storage units, starting from small sizes like 5x5 feet to larger options such as...
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What should I look for when choosing a storage unit size?

When selecting a storage unit size, consider the dimensions and quantity of your items, future storage needs, organization, and...
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Are there any restrictions on what I can store in my unit?

When renting a storage unit via Sparefoot, there are common restrictions on what can be stored. Generally, perishable items,...
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Reservation and Access

What happens if I need to cancel my reservation?

When canceling a reservation through Sparefoot, the cancellation policy depends on the specific storage facility. It is...
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Can I access my storage unit at any time?

Access to storage units listed on Sparefoot varies by facility, with some offering 24-hour access and others having set hours....
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Security and Insurance

Are my belongings safe and secure at the storage facility?

The safety of belongings in storage facilities listed on Sparefoot can differ by provider, with many offering features like...
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Is insurance included in the rental price?

When using Sparefoot, insurance is not consistently included in the rental price as it varies by facility. Some locations offer...
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How do I know if a storage facility is reputable?

To determine if a storage facility is trustworthy, one should check online reviews, verify any accreditation, visit the site...
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What security features are available at Sparefoot storage facilities?

Sparefoot connects users to various storage facilities, each with unique security features. Common measures include gated...
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