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Sparefoot Customer FAQ

Top Answers & How-to Guides

What is Sparefoot's Phone Number?

The question we are asked most often is about how to talk to Sparefoot customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I access my storage unit at any time?

Yes, you can typically access your storage unit at any time with the right storage facility. At Sparefoot, many storage facilities...
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Overview

What is Sparefoot and how does it work?

Sparefoot is a convenient online marketplace that helps individuals and businesses find and reserve self-storage units. It simplifies...
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Pricing

How much does it cost to use Sparefoot?

The cost to use Sparefoot varies depending on the specific storage facility and location. Sparefoot does not set the prices for storage...
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Unit Options

Can I store items other than furniture?

Yes, Sparefoot allows you to store a variety of items besides furniture. Whether you need to store personal belongings, seasonal items,...
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What size units are available?

At Sparefoot, we offer a wide range of storage unit sizes to cater to your specific needs. Our units start as small as a 5x5, which...
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Reservation

Can I reserve a storage unit online?

Yes, you can easily reserve a storage unit online through Sparefoot. With our user-friendly website, you can search for available storage...
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What happens if I need to cancel my reservation?

If you need to cancel your reservation, Sparefoot understands that plans change, and they strive to make the cancellation process as...
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Rental Period

Is there a minimum rental period for storage units?

No, there is no minimum rental period for storage units at Sparefoot. Whether you need storage for a few days, weeks, months, or longer,...
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Security

Are my belongings safe and secure at the storage facility?

Yes, your belongings are safe and secure at our storage facility. We prioritize the safety and security of your items by implementing...
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Payment

What payment options are available?

Sparefoot offers multiple payment options to ensure convenience and flexibility for users. Customers can choose to pay with major credit...
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Insurance

Is insurance included in the rental price?

No, insurance is not included in the rental price. SpareFoot offers a wide range of storage options from various providers, who may...
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Accessibility

Can I access my storage unit at any time?

Yes, you can typically access your storage unit at any time with the right storage facility. At Sparefoot, many storage facilities...
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