What is the typical response time for customer inquiries?

The typical response time for customer inquiries to Sonic Solutions may vary depending on the nature of the inquiry and the volume of requests being handled at any given time. Generally, many companies aim to respond to customer inquiries within one to three business days. For more urgent matters, response times may be shorter. Sonic Solutions likely prioritizes timely communication to ensure customer satisfaction and address any concerns. However, it is important to consider that factors such as business hours, staffing levels, and the complexity of the inquiry can all influence response times. For the most accurate information regarding response times or specific inquiries, it would be best to check the current web page where Sonic Solutions might provide updated guidelines or timelines for customer responses.