What do I do if I have an issue during my stay?

If you encounter an issue during your stay with Sonder, it is essential to address it promptly to ensure a pleasant experience. Sonder typically emphasizes the importance of guest satisfaction and provides resources to assist with various concerns. The best course of action would be to utilize the contact methods available on the Sonder website. This often includes accessing the guest support feature, which may detail specific steps for reporting problems or seeking assistance. It is advisable to have your reservation details handy, as this information may expedite the process. Common issues may range from maintenance concerns to questions about amenities or services. By reaching out through the appropriate channels, you can receive timely assistance tailored to your situation. Additionally, reviewing any information provided in your booking confirmation or the welcome guide found in your apartment may prove helpful. This guide often contains pertinent details regarding the property and troubleshooting tips for common issues. Remember, prompt communication usually leads to quicker resolutions, ensuring that your experience remains enjoyable and comfortable.