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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed with SoGoodToBuy, the ability to cancel or change it typically depends on the status of the order. In many cases, if the order is still being processed and has not yet been shipped, it may be possible to make changes or cancel the order. However, if the order has already been shipped, then modifications or cancellations are usually not allowed. It is important for customers to review the specific terms and conditions outlined by SoGoodToBuy regarding order cancellations and changes. Customers are encouraged to act quickly if they wish to make changes or cancel, as time is often of the essence. Additionally, SoGoodToBuy may provide contact information on their website for customers to inquire further about their specific situation. This information can usually be found on the current web page where orders are managed. Therefore, customers are advised to check the website for the most accurate and updated guidance regarding their orders, as policies may vary or change over time.
Answered Aug 30th 2025

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