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SmoothFitness.com Customer FAQ

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What is SmoothFitness.com's Phone Number?

The question we are asked most often is about how to talk to SmoothFitness.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent SmoothFitness.com Customer Questions

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Order and Shipping

What is the return policy?

Smooth Fitness has a return policy that allows customers to return products within a certain timeframe if they are in original...
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Can I cancel my order?

Canceling an order with SmoothFitness.com may depend on its processing status. If it has shipped, cancellation may not be an...
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How long does shipping take?

Shipping times from SmoothFitness.com generally range from five to seven business days for standard shipping within the...
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Can I track my order?

Customers of SmoothFitness.com can track their orders using a confirmation email that usually has a tracking number. If you do...
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Do you offer international shipping?

SmoothFitness.com offers various fitness equipment and may provide international shipping for select products, depending on the...
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Payment and Financing

Do you offer financing options?

SmoothFitness.com offers various financing solutions to help customers purchase fitness equipment. These options typically...
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What are the different payment methods accepted?

SmoothFitness.com usually accepts various payment methods including major credit cards and digital wallets. It is advisable to...
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Are there any promotions or discounts available?

SmoothFitness.com often runs various promotions, such as seasonal sales and offers for new customers. For the latest deals,...
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Warranty and Maintenance

What is the warranty on your products?

SmoothFitness.com provides various warranty coverage for its fitness machines, which generally includes a lifetime warranty on...
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Do you provide maintenance services for your fitness products?

SmoothFitness.com does not offer direct maintenance services but encourages customers to perform routine upkeep themselves. The...
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Are assembly services available for fitness equipment purchased?

While SmoothFitness.com does not offer assembly services directly, customers can often find local retailers or service...
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What is the procedure for returning fitness equipment?

Returning fitness equipment purchased from SmoothFitness.com involves reviewing their return policy for eligibility and...
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Products and Reviews

What is your privacy policy?

Smooth Fitness has a privacy policy that details how it collects, uses, and protects personal information from users. The...
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Can I view customer reviews for Smooth Fitness products?

Yes, customer reviews for Smooth Fitness products can usually be found on their website, providing insights from users. It's...
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What fitness equipment brands do you carry?

SmoothFitness.com offers a diverse selection of fitness equipment, including various brands known for quality and performance....
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