What is your return policy?

SitStay.com has a customer-friendly return policy designed to ensure satisfaction with every purchase. According to their guidelines, items that are unused and in original packaging may be eligible for return within a specified period, typically thirty days from the date of receipt. It is important to retain all packaging and materials, as items that show signs of use or wear may not be accepted for return. Customers are advised to initiate a return by following the instructions available on the specific section of their website dedicated to returns and exchanges. This section typically provides detailed guidelines on how to prepare your items for return, including any necessary documentation that must accompany the package. Additionally, customers should be aware that certain items may be classified as non-returnable. This often includes items that have been personalized and products that cannot be resold for health or safety reasons. Refunds are generally processed through the original payment method once the returned items have been received and inspected. For accurate and detailed information regarding the return policy or to find out specific steps to follow for a return, customers should visit the relevant pages on the SitStay.com website. This will provide the latest and most comprehensive understanding of their return procedures, ensuring a smooth experience for everyone involved.