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SimplicitySofas Customer FAQ

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What is SimplicitySofas's Phone Number?

The question we are asked most often is about how to talk to SimplicitySofas customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Products and Materials

What materials are used in Simplicity Sofas products?

Simplicity Sofas employs high-quality materials for durability and comfort, including solid hardwood frames and various...
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Can I order fabric swatches before purchasing?

Yes, SimplicitySofas allows customers to order fabric swatches prior to purchase. This helps buyers choose the right material...
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What sizes and styles of sofas are available at Simplicity Sofas?

Simplicity Sofas has a wide selection of sizes such as loveseats, standard sofas, and sectionals to fit different spaces....
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Warranty and Returns

Does Simplicity Sofas offer a warranty on their furniture?

Simplicity Sofas provides a warranty on their furniture, covering defects in materials and workmanship. The duration and...
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Can I return a custom order from Simplicity Sofas?

Custom orders from Simplicity Sofas generally cannot be returned as they are tailored to individual preferences. Returns may...
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What if I have issues with my Simplicity Sofa after purchase?

When encountering issues with a Simplicity Sofa post-purchase, reviewing warranty information and return policies is...
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Customizations and Care

How can I customize my sofa from Simplicity Sofas?

Simplicity Sofas provides numerous customization options, allowing customers to choose fabrics, colors, sizes, and...
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How should I care for and maintain my Simplicity Sofa?

To maintain a Simplicity Sofa's appearance and durability, it is important to vacuum it regularly, promptly address spills with...
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How do I clean the upholstery on my Simplicity Sofa?

To clean Simplicity Sofa upholstery, start by checking the care instructions for your fabric. Vacuum with an upholstery...
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Ordering and Delivery

What is the estimated delivery time for a Simplicity Sofa?

The delivery time for a Simplicity Sofa typically ranges from six to eight weeks, but this can vary based on model,...
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Are there financing options available when purchasing from Simplicity Sofas?

Simplicity Sofas provides financing choices to help customers manage the expense of furniture purchases. They collaborate with...
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Does Simplicity Sofas offer free shipping?

Simplicity Sofas generally provides free shipping on standard orders in the contiguous United States, though terms may vary by...
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Showroom and Assembly

Does Simplicity Sofas have a showroom where I can see products?

Simplicity Sofas has a showroom where customers can view and experience their products firsthand, exploring various styles and...
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What is the price range for sofas at Simplicity Sofas?

Simplicity Sofas offers a diverse price range starting from around one thousand dollars for basic models and extending to...
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How do I assemble my Simplicity Sofa?

Assembling a Simplicity Sofa is intended to be simple, with a manual included for guidance. It typically requires connecting...
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