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What if the shoes don't fit?

Asked 2 years ago
When purchasing shoes from Shoesontheweb.com, it is important to ensure a proper fit, as sizing can vary between different brands and styles. If the shoes do not fit as expected upon arrival, there are typically options available for returns or exchanges. Shoesontheweb.com usually has a return policy that allows customers to return unworn shoes within a specified period. This policy generally includes guidelines on how to pack the shoes securely and the condition in which they should be returned. If you find yourself in a situation where the shoes do not fit, it is advisable to check the detailed size chart provided on the product page prior to making a purchase. Measuring your foot and comparing it to the size chart can help mitigate fitting issues. In addition, reading customer reviews may offer insights into whether a particular style runs true to size, small, or large. In case of uncertainties, the best course of action is to look for comprehensive information regarding the return or exchange process, which is typically available on the current webpage. This way, customers can familiarize themselves with the specific procedures and prepare for any necessary actions if the shoes do not fit as anticipated.
Answered Oct 3rd 2025

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