What is the return policy?

Shermanbrothers.com has a return policy designed to provide customers with a fair and straightforward process for returns. Generally, items purchased from Sherman Brothers must be returned in their original condition, which includes being unused, undamaged, and in the original packaging. The return period typically spans thirty days from the date of purchase, allowing customers ample time to assess their products. In order to initiate a return, customers are usually required to provide proof of purchase, such as a receipt or an order confirmation email. It is important to note that certain items may be exempt from returns, especially if they fall into specific categories such as customized products or hazardous materials. Once the returned item is received and inspected, refunds are generally processed back to the original payment method. Customers seeking further details about the return process, including specific guidelines or conditions that may apply, should refer to the relevant section on the current Sherman Brothers website. This section typically contains comprehensive information to assist customers with their queries.