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Shelving.com Customer FAQ

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What is Shelving.com's Phone Number?

The question we are asked most often is about how to talk to Shelving.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Shelving.com Customer Questions

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Product Information

What types of shelving options does Shelving.com offer?

Shelving.com offers an extensive range of shelving products, including industrial, wire, metal, plastic, and specialty shelving...
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What weight capacity do the shelving units have?

Shelving units' weight capacities vary based on their type and design, supporting anything from lighter items to heavy...
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What materials are used in the construction of the shelving?

Shelving.com uses various materials for its shelving products, including durable industrial-grade steel, which is ideal for...
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Can I view customer reviews for the shelving products?

Yes, customer reviews are available on the product pages of Shelving.com, offering insights on quality and user experiences....
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What are the most popular shelving configurations?

Popular shelving configurations vary based on space requirements and item types. Adjustable shelving offers customization,...
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Customization and Support

Can I customize the shelving to fit my specific requirements?

Shelving.com provides options for customizing their shelving products to accommodate individual requirements, including...
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Do you offer installation services for the shelving?

Shelving.com does not offer installation services, as their emphasis is on quality shelving that customers can assemble...
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Are the shelving units easy to assemble?

The assembly process for shelving units from Shelving.com can differ by product but is often straightforward, with clear...
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Can I order replacement parts for my shelving units?

Yes, you can usually order replacement parts for shelving units, as many models from Shelving.com are designed for...
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Are there installation guides available for the different shelving options?

Shelving.com provides various installation guides for its shelving options, featuring clear step-by-step instructions tailored...
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Shipping and Returns

Do you offer any warranties on your shelving products?

Shelving.com usually provides warranties on their shelving products, with details varying by product line and materials. These...
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What is the average shipping time for shelving orders?

Shipping times for orders from Shelving.com can differ based on product type, shipping choice, and location. Generally,...
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Do you offer international shipping for shelving products?

Shelving.com mainly ships within the United States and does not currently offer international shipping. Customers outside the...
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What is your return policy for shelving items?

Shelving.com has a return policy that allows unused items in original packaging to be returned within a set timeframe, usually...
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What are the shipping costs for shelving orders?

Shipping costs for shelving orders depend on factors like order size, product types, destination, and the chosen shipping...
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