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Sharemoney Customer FAQ

Top Answers & How-to Guides

What is Sharemoney's Phone Number?

The question we are asked most often is about how to talk to Sharemoney customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sharemoney Customer Questions

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Service Overview

What are the fees associated with sending money?

Fees for sending money with Sharemoney are influenced by factors like the sent amount, destination, and payment method....
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Is Sharemoney available internationally?

Sharemoney primarily provides money transfer services from the United States to various countries, particularly in Latin...
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How does the Sharemoney transfer service work?

The Sharemoney transfer service allows users to send money globally by creating an account online and entering the recipient's...
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Transfer Process

How can I cancel a money transfer?

To cancel a transfer with Sharemoney, users can log into their account if the transfer is still pending and use the...
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How long does it take for a transfer to be completed?

The completion time for transfers through Sharemoney depends on factors like the destination country, payment method, and...
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Can I track my money transfer?

Yes, Sharemoney allows users to track their money transfers with a unique tracking number generated for each transaction. This...
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What happens if there is an issue with my transfer?

If a transfer issue arises with Sharemoney, users should first confirm that all details were correct. If everything checks out...
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Payment and Limits

What payment methods can I use to send money?

Sharemoney offers various payment methods for sending money, including bank transfers, credit or debit cards, and electronic...
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Are there transfer limits imposed on transactions?

Sharemoney does have transfer limits that depend on factors like the destination country, payment method, and account status....
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Can I send money to multiple recipients in one transaction?

Sharemoney allows transfers to only one recipient per transaction. To send money to multiple recipients, separate transactions...
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Security and Support

Do you provide customer support for transfer issues?

Sharemoney offers various support options for transfer issues, including FAQs and guides on their website. Users are encouraged...
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What identification do I need to use the service?

To use Sharemoney's services, one typically needs a government-issued photo ID, like a passport or driver's license, and...
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What security measures are in place to protect my transaction?

Sharemoney prioritizes transaction security by employing advanced encryption, adhering to strict industry standards like PCI...
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Confirmation and Promotions

How can I confirm the recipient received the funds?

To confirm if the recipient has received funds through Sharemoney, the sender can check their transaction history by logging...
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Are there any promotions or discounts available?

Sharemoney frequently updates promotions and discounts, which may include lower transfer fees and special rates. It is...
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