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ServerCentral Customer FAQ

Top Answers & How-to Guides

What is ServerCentral's Phone Number?

The question we are asked most often is about how to talk to ServerCentral customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ServerCentral Customer Questions

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Services Offered

What services does ServerCentral offer?

ServerCentral offers a variety of services tailored for businesses, including dedicated server hosting for exclusive control,...
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What types of server hosting does ServerCentral provide?

ServerCentral provides various server hosting options, including dedicated hosting for exclusive resource access, cloud hosting...
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Does ServerCentral offer managed services for server administration?

ServerCentral provides a variety of managed services, including server administration to aid clients in managing their...
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Does ServerCentral offer any backup solutions for data protection?

ServerCentral provides a range of data protection and backup solutions, including managed services tailored to client needs....
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Contracts and Payments

Is there a minimum contract period for ServerCentral services?

ServerCentral's minimum contract periods can differ based on the specific service selected, with many contracts ranging from...
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What payment methods does ServerCentral accept?

ServerCentral accepts various payment options, including credit cards, debit cards, and bank transfers, and may also include...
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Are there any discounts or promotions available for ServerCentral services?

ServerCentral frequently provides a variety of promotions and discounts for both new and existing customers, including...
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Security and Compliance

What are the security measures in place for ServerCentral data centers?

ServerCentral prioritizes data center security with extensive measures, including controlled access via keycards and...
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What measures does ServerCentral take for Compliance and Security?

ServerCentral prioritizes compliance and security through a robust framework that includes physical security, multi-layered...
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What is ServerCentral’s disaster recovery policy?

ServerCentral prioritizes disaster recovery, with policies aimed at maintaining client data availability during disruptions....
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Performance and Reliability

What is the uptime guarantee for ServerCentral services?

ServerCentral commits to a 99.99 percent uptime guarantee, ensuring minimal downtime and reliable access to applications and...
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Are there options for scaling server resources as needed?

ServerCentral provides flexible scaling options for server resources to match client needs. Businesses can easily adjust...
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Is hardware provided by ServerCentral under warranty?

ServerCentral generally provides a warranty for its hardware, covering material and workmanship defects for a set duration....
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Accessibility

Can I transfer my existing website to a ServerCentral server?

Yes, a website can be transferred to a ServerCentral server, as they offer reliable hosting solutions. The process involves...
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Can I access my server remotely?

Yes, remote access to your server is possible through various methods, including Secure Shell and remote desktop protocols,...
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