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Selectrugs.com Customer FAQ

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What is Selectrugs.com's Phone Number?

The question we are asked most often is about how to talk to Selectrugs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Selectrugs.com Customer Questions

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Payment and Orders

What payment methods do you accept?

Selectrugs.com generally accepts various payment methods including major credit cards like Visa, Mastercard, American Express,...
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How long does it take to process an order?

Processing times for orders at Selectrugs.com generally take a few business days, influenced by product specifics and shipping...
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Do you offer any discounts or promotions?

Selectrugs.com regularly features discounts and promotions such as seasonal sales and special codes for checkout. Customers can...
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Can I cancel or modify my order?

When considering order cancellation or modification at Selectrugs.com, the ability to do so depends on the order's processing...
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Shipping and Tracking

Do you offer international shipping?

Selectrugs.com mainly serves customers in the United States but may offer international shipping in certain situations. To...
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Can I track my order?

Yes, tracking is usually available after placing an order at Selectrugs.com. Customers typically receive a confirmation email...
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What is the average delivery time for rugs?

The delivery time for rugs from Selectrugs.com typically ranges from five to ten business days, but this can change due to...
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Returns and Warranties

What is your return policy?

Selectrugs.com has a return policy that allows customers to return items within a set time frame from delivery. Returns...
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Do you offer any warranties on your rugs?

Selectrugs.com generally provides warranties on their rugs, which differ by brand and material. These warranties often cover...
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What care instructions do you recommend for maintaining rugs?

To maintain rugs, Selectrugs.com suggests regular vacuuming, spot cleaning for stains, professional cleaning every one to three...
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Are there any promotions available for returning customers?

Selectrugs.com may offer promotions for returning customers, but these can change frequently. Customers should regularly visit...
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Rug Information

Are the colors of the rugs on the website accurate?

The color accuracy of rugs on Selectrugs.com can vary due to monitor settings, lighting, and photo quality. While efforts are...
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Are the rugs on your website in stock?

Rug availability on Selectrugs.com can change frequently due to sales and inventory updates. Checking the website directly is...
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What materials are your rugs made of?

Selectrugs.com features an assortment of rugs made from various materials such as wool, cotton, polyester, nylon, and natural...
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Do you provide samples of rugs before purchase?

Selectrugs.com generally does not provide rug samples before purchase, but detailed descriptions and quality images on the site...
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