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What if I can't attend the event after purchasing tickets?

Asked 2 years ago
If a customer finds themselves unable to attend an event after purchasing tickets through See Tickets, there are a few important considerations to keep in mind. First, the terms and conditions of ticket purchases typically determine what options are available in such circumstances. Many events may have specific policies regarding ticket refunds, exchanges, or resales. It is essential for customers to review the event's details and the terms associated with their tickets to understand their options. Some events may offer a resale platform where tickets can be sold to other customers if they are unable to attend. This option is often subject to certain conditions, including deadlines and fees. Alternatively, customers can also check if the event organizers provide any other options for obtaining a refund or transferring tickets to another person. Moreover, if the event is canceled or rescheduled, See Tickets usually provides a standard procedure for refunds or ticket exchanges. In such cases, customers will typically receive notification through the email address provided during the ticket purchase. For the most accurate and up-to-date information, it is advisable for customers to visit See Tickets' official website, where they can find relevant details about ticket policies and available options concerning their specific situation.
Answered Jun 15th 2025

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