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Seamless Customer FAQ

Top Answers & How-to Guides

What is Seamless's Phone Number?

The question we are asked most often is about how to talk to Seamless customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Seamless Customer Questions

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Placing and Managing Orders

How do I place an order using Seamless?

To place an order with Seamless, visit their website or app, enter your delivery address, select a restaurant, browse the menu,...
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Can I schedule orders in advance with Seamless?

Seamless does allow advance scheduling of orders for a specific date and time, making meal planning easier. However, it is...
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How do I cancel an order on Seamless?

To cancel an order on Seamless, users should quickly go to the "Orders" section after confirming their order. If still eligible...
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Can I leave a tip for my delivery driver through Seamless?

Customers using Seamless can add a tip for delivery drivers during the checkout process. Typically, there are suggested...
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Restaurants and Favorites

What restaurants are available on Seamless?

Seamless provides a diverse selection of restaurants reflecting various cuisines based on location. Users can search for...
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Can I save my favorite restaurants or orders on Seamless?

Yes, Seamless allows users to save their favorite restaurants and specific orders. This feature makes it easier to reorder...
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Payment and Promotions

What payment methods are accepted on Seamless?

Seamless accepts a range of payment methods including major credit and debit cards, and digital wallets like PayPal. Users...
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Does Seamless offer promotions or discounts?

Seamless regularly provides various promotions and discounts to enhance customer satisfaction, including limited-time offers,...
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Overview of Seamless

What is Seamless and how does it work?

Seamless is an online food delivery service that connects users with local restaurants for meal orders via its app or website....
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Is there an app for Seamless?

Seamless provides a mobile application that facilitates easy food ordering from local restaurants. It features an intuitive...
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Order Tracking and Issues

How can I track my order status?

To check the status of an order with Seamless, users can log into their account on the website or app and go to the "Orders"...
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How does Seamless handle food delivery issues?

Seamless takes delivery issues seriously and offers a structured way for customers to report problems like late or incorrect...
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What should I do if my food arrives late or cold?

When food is late or cold from a Seamless order, first check the order status online. If there is a problem, provide feedback...
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Customer Service and Feedback

Is there a customer service number for issues with my order?

Seamless does not offer a specific customer service phone number for order issues. They recommend visiting their website for...
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How can I provide feedback on a restaurant or order?

When using Seamless, customers can provide feedback on their orders by rating their experience after completing a transaction....
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