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What is your exchange policy?

Asked 3 months ago
Sarahsuniverse.com offers a straightforward exchange policy to ensure that customers are satisfied with their purchases. Generally, items can be exchanged within a specific time frame after the original purchase date. Products should be returned in their original, unused condition and packaging, along with any tags or accessories that were included. It is advisable to keep the original receipt or proof of purchase, as this may be required to process the exchange. The specific time frame and conditions for exchanges may vary based on the type of product and the reason for the exchange. It is important for customers to note that some items, such as personalized or custom products, may have different exchange rules. For the most accurate and up-to-date information regarding exchanges, including the time limits and any potential fees, it is best to visit the current web page on Sarahsuniverse.com where the exchange policy can be found. Customers often find the details they need there, ensuring a smooth and satisfactory experience.
Answered Sep 3rd 2025

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