What should I do if my order arrives damaged?

If an order from Sansageskin.com arrives damaged, it is important to take prompt action to address the issue. First, inspect the package and the products carefully to assess the extent of the damage. It is advisable to document the damage by taking photographs of the package and the affected items, as this documentation may be needed for any claims or customer service inquiries. Next, refer to the returned goods policy on the Sansageskin.com website, as it should contain specific instructions for handling damaged items. Many companies request that customers report damage within a certain timeframe to ensure a smooth resolution process. Typically, customers are encouraged to reach out to the customer service department to file a claim regarding the damaged order. This may involve providing the photographs and details of the order, such as the order number and a description of the damage. While it is essential to understand the steps involved in addressing damaged orders, the exact process may vary. For precise information regarding returns or claims, it may be helpful to look on the current Sansageskin.com website for specific contact information to clarify further guidelines and procedures.