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San Diego Gas and Electric (SDG&E) Customer FAQ

Top Answers & How-to Guides

What is San Diego Gas and Electric (SDG&E)'s Phone Number?

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Recent San Diego Gas and Electric (SDG&E) Customer Questions

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Billing and Payments

How do I sign up for paperless billing?

Customers can sign up for paperless billing with San Diego Gas and Electric by visiting the SDG&E website, logging into or...
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Can I make a payment online?

Yes, customers of San Diego Gas and Electric can make payments online through their website, allowing for various payment...
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What is the average monthly bill for a typical household?

The average monthly bill for a typical household served by San Diego Gas and Electric can range from around one hundred to over...
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What are the available payment options?

San Diego Gas and Electric provides several payment options for customers, including online payments through their website,...
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What should I do if my bill is higher than usual?

When experiencing a higher than normal bill from San Diego Gas and Electric, review your energy usage for changes like weather,...
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Power and Gas Issues

How do I report a power outage?

Customers can report a power outage to San Diego Gas and Electric (SDG&E) through their website, mobile app, or by calling...
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What should I do if I smell gas?

If you smell gas, act quickly by leaving the area without using electrical switches or devices to avoid sparks. Once safe,...
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What should I do in an emergency related to my service?

In case of an emergency related to San Diego Gas and Electric service, prioritize your safety first. Evacuate if necessary and...
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Energy Rates and Options

What are the current rates for residential electricity?

Residential electricity rates from San Diego Gas and Electric vary based on factors like rate plan and household usage. They...
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Are there energy-saving programs offered by SDG&E?

San Diego Gas and Electric offers a variety of programs aimed at helping customers reduce energy consumption and lower their...
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Can I opt for renewable energy options with SDG&E?

San Diego Gas and Electric provides several renewable energy options, such as the EcoChoice program, which allows customers to...
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Energy Assistance

What energy assistance programs are available for low-income customers?

San Diego Gas and Electric provides various energy assistance programs aimed at low-income customers, such as CARE, which...
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How can I get assistance with my utility bill?

San Diego Gas and Electric offers various programs to assist customers with utility bills, such as the CARE program for...
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Customer Service

How do I view my energy usage history?

Customers can view their energy usage history by logging into their online account on the SDG&E website, where they can access...
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What are the customer service hours for billing inquiries?

San Diego Gas and Electric (SDG&E) generally offers billing inquiry customer service from 7:30 AM to 6:00 PM on weekdays,...
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San Diego Gas and Electric (SDG&E) issues reported to GetHuman
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