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Saddleonline.com Customer FAQ

Top Answers & How-to Guides

What is Saddleonline.com's Phone Number?

The question we are asked most often is about how to talk to Saddleonline.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special care instructions for the saddles?

Yes, there are special care instructions for the saddles sold on Saddleonline.com. It is recommended to regularly clean and condition...
Ask any question you have about Saddleonline.com customer service, get an answer now.
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Types of Saddles

What types of saddles do you sell?

At Saddleonline.com, we offer a wide range of saddles to cater to different equestrian disciplines and preferences. Our collection...
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Can I find used saddles on your website?

Yes, you can find used saddles on our website. At Saddleonline.com, we offer a wide range of both new and used saddles to cater to...
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Return Policy

What is the return policy?

Our return policy at Saddleonline.com is designed to ensure customer satisfaction. We offer a hassle-free return policy within 14 days...
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Payment Options

What are the payment options?

At Saddleonline.com, we offer various convenient payment options to suit your needs. You can easily make secure purchases using major...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Saddleonline.com, we understand that our customers come from all over the world and we aim...
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Warranty

What is the warranty on your saddles?

At Saddleonline.com, we take pride in offering high-quality saddles that are built to last. Each saddle comes with a warranty to ensure...
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Customization Options

Do you offer customization options for saddles?

Yes, at Saddleonline.com, we proudly offer customization options for our saddles. We understand that every rider has unique preferences...
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Shipping Tracking

Can I track the shipping status of my order?

Yes, you can easily track the shipping status of your order placed on Saddleonline.com. Once your order has been processed and shipped,...
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Saddle Measurements

Are the saddle measurements in inches or centimeters?

All saddle measurements provided on Saddleonline.com are in inches. We understand that it is important for our customers to have accurate...
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Shipping Time

What is the average shipping time for an order?

The average shipping time for an order from Saddleonline.com is typically between 1-3 business days. Once your order is placed, our...
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Care Instructions

Are there any special care instructions for the saddles?

Yes, there are special care instructions for the saddles sold on Saddleonline.com. It is recommended to regularly clean and condition...
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Help me with my Saddleonline.com customer service issue

Ask any question you have about Saddleonline.com customer service. We will do our best to get you answers right away.
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