Ruby Tuesday Customer FAQ

We're sorry to hear about your delivery issue. To initiate a refund, you should get in touch with the Ruby Tuesday location where you placed your order. Explain the situation clearly and they should be able to assist you in getting a refund. You might need your order number or confirmation as proof of purchase. If you ordered through a third-party delivery service like DoorDash or Uber Eats, you'll have to contact them directly for your refund.

To address a complaint about an online order from Ruby Tuesday, it would be best to get in touch with the restaurant location from which you made the order. Be prepared to provide details about your order such as order number, the time and date of your order, and the specific issues encountered. In-store managers are readily equipped to address any issues and work towards a resolution. Always remember to remain calm and clear about your needs to facilitate a smooth resolution process.

We're sorry to hear that you're having trouble with your BOGO code at Ruby Tuesday. Ensure that the code has not expired and that you have entered it correctly. It's a common issue to confuse certain numbers and letters, like 0 for O or 1 for I. If everything is correct and the code is still not working, your best course of action would be to get in touch with the restaurant directly. The staff there may be able to validate and apply the discount manually or provide further assistance regarding the issue.